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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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milton smith jr

April 30, 2026

5  out of  5
rating by milton smith jr
"Tim Lucas and his State Farm Agency have provided excellent auto and homeowners insurance for my wife and me since we relocated to San Antonio in 2014. Diane McDonald, who assists Tim, is always a pleasure to work with and consistently delivers professional, knowledgeable, and attentive service. After more than 12 years with this agency, we couldn’t be more pleased with the care and support we’ve received. I highly recommend Tim Lucas and his team—they truly look after all of your insurance needs with dedication and expertise."
We responded:
"We appreciate your review, milton. We are so happy that you had such a wonderful experience with State Farm Agent Tim Lucas’s Team here in San Antonio ! "
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Denise Wayman

April 28, 2026

5  out of  5
rating by Denise Wayman
"Tim Lucas has been our State Farm Agent for 34 years ago. Our bundle is reasonable priced from car to home & property, and road side assistance. Drive safe & save bluetooth beacon saves us money, too. Thank you, toTim Lucas and his team."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in San Antonio to know that you had such a wonderful experience with us here on State Farm Agent Tim Lucas’s Team."
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Casey Bordelon

April 22, 2026

5  out of  5
rating by Casey Bordelon
"I've worked with Diane for about 15 years now and she's always been so lovely to deal with and is always very responsive! Any time I have questions, she's there to answer them! I have experienced getting great rates for all of my policies as well, and I've checked to make sure that everything I've wanted is included! I'd highly recommend working with Tim & Diane!"
We responded:
"Thank you for taking the time to leave such a great review, Casey. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Drew Gonzalez

April 22, 2026

5  out of  5
rating by Drew Gonzalez
"Working with Diane was a great experience. She made the entire process very easygoing and stress-free, and was incredibly helpful every step of the way. Everything was handled efficiently and clearly, which I really appreciated. I would definitely recommend her to anyone looking for insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Megan Hines

April 21, 2026

5  out of  5
rating by Megan Hines
"Mike provided me with a great rate on car insurance and made the process of switching companies so easy. I look forward to working with him. Thanks for your help and great advice!"
We responded:
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tim Lucas’s Team—we are always here to help!"
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Virginia Lerma

April 21, 2026

5  out of  5
rating by Virginia Lerma
"Excellent service and expertise. Diane helped me see how I could get the best price and coverage for both my house and vehicles. She also went the extra mile in giving me additional tips that I was never aware of. She was very clear in communication and fast in delivering options. We are definitely sticking with State Farm."
We responded:
"Thank you for taking the time to leave such a great review, Virginia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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paul lucas

April 20, 2026

5  out of  5
rating by paul lucas
"I have used Tim and State Farm Insurance for 40 years. The professionalism a ad service"
We responded:
"Thank you for your kind review of State Farm Agent Tim Lucas’s Team. We appreciate it!"
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Allie Schilhab

April 8, 2026

5  out of  5
rating by Allie Schilhab
"Tim and his team are fantastic. They are quick, communicative, and so friendly. We are so thankful for them taking care of all of our insurance needs!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tim Lucas’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in San Antonio ."
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Megan Hines

March 4, 2026

5  out of  5
rating by Megan Hines
"Mike is probably one of the best insurance agents I have ever had. He is the type of person you feel that you have known for years. Give him a call."
We responded:
"Thank you for taking the time to leave such a great review, Megan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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James Woodley

March 4, 2026

5  out of  5
rating by James Woodley
"Tim Lucas State Farm, covered my family with excellent service for almost 40 years. I recommend!"
We responded:
"Thank you so much for the 5-stars, James! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Monte Mutschler

February 20, 2026

5  out of  5
rating by Monte Mutschler
"Monica was thorough and helpful with transferring my State Farm auto insurance to my new home"
We responded:
"Monte, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nonni Vote

February 19, 2026

5  out of  5
rating by Nonni Vote
"Professional and friendly service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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April Luera

February 10, 2026

5  out of  5
rating by April Luera
"Diane is, without question, the best State Farm agent my husband and I have ever worked with. She consistently goes above and beyond for us, whether it’s answering questions, solving problems before they even reach us, or stepping in during stressful moments with calm, clarity, and real care. What I appreciate most is that she always comes through. Every time. She treats us like people, not policies, and you can feel how much she genuinely cares about her clients. It’s rare to find someone who is this dependable, this responsive, and this committed to making sure you’re protected and taken care of. We absolutely love working with her. Diane is a gem, and we’re grateful to have her in our corner."
We responded:
"Thank you so much for the 5-stars, April! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brendon Jimenez

February 4, 2026

5  out of  5
rating by Brendon Jimenez
"Monica was very helpful with setting up my new policy and making sure I understood all coverages."
We responded:
"Thank you so much for the 5-star rating, Brendon! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Wade Arnold

January 26, 2026

5  out of  5
rating by Wade Arnold
"Since contacting Monica Ramirez and the Tim Lucas State Farm Agency I been nothing but happy with the way they have gone above and beyond in handling my insurance needs. Even better, they are so quick to respond to any issues or questions I have had and that is more important than anything! I would highly recommend their agency!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Andy Post

January 26, 2026

5  out of  5
rating by Andy Post
"Tim Lucas and his staff, especially Mike Lewis, have taken great care of our home/auto insurance needs for many, many years. We highly recommend them. They are prompt to return calls and emails and genuinely care about providing the best services."
We responded:
"Andy, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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haley lewis

January 23, 2026

5  out of  5
rating by haley lewis
"Getting a good deal felt too easy thanks to Mike. He was incredibly knowledgeable, patient, and genuinely focused on finding me the best coverage for the best price not just trying to sell me something. Mike took the time to explain all my options clearly, answered every question without rushing, and somehow still managed to save me money."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tim Lucas’s Team. "
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Laik

January 23, 2026

5  out of  5
rating by Laik
"Tim’s office has great service. I’m very satisfied!"
We responded:
"Laik, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tim Lucas’s Team here in our San Antonio office. "
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Heather Winsauer

January 23, 2026

5  out of  5
rating by Heather Winsauer
"I couldn’t be happier with the service I received from Monica!! She saved us over $100 dollars a month and made sure we were getting the best protection for our vehicles and belongings. She was very attentive and communicative."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tim Lucas’s Team. "
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Theodore Rockley

December 15, 2025

5  out of  5
rating by Theodore Rockley
"My family has worked with Tim and his team for years, and it still amazes me the small details which they remember every time I call. I recently have been dealing with an accident caused by an uninsured, under the influence driver, in the middle of the holiday season, while also transitioning back from a recent deployment (so you can say it's been a little stressful here). This team has gone above and beyond to assist me in every way, from the moment they answered the phone asking how my deployment went even remembering what country i was in and job I was doing, to reassuring me things were going to work out and explaining the entire process thoroughly (as this is my first accident resulting in a total loss). I can without a doubt say this team has your back they will fight tooth and nail for you and build positive and lasting relationships with you and your family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jad Mikhail

December 2, 2025

5  out of  5
rating by Jad Mikhail
"Tim Lucas’s office is always ready to help. It is always such a pleasant and easy experience when talking to them. They are so friendly, helpful, and quick to answer questions. A special callout to Diane who is always so nice and ready to take care of us. If you’re looking for an Insurance Agent, then look no further. 5+ stars!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeanette Martinez

November 11, 2025

5  out of  5
rating by Jeanette Martinez
"Diane is very helpful and professional, informative and kind! Everyone in that office is."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily Brown

November 5, 2025

5  out of  5
rating by Emily Brown
"I have been a customer for close to 40 years. Everyone here is so responsive and helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alyssa Stief

November 5, 2025

5  out of  5
rating by Alyssa Stief
"Account Representative, Diane McDonald at Tim Lucas’ office is always awesome to work with. Over the years she has helped me promptly and efficiently with any questions or concerns I have regarding my insurance policies or requesting documentation. As always, thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Bartkowski

November 4, 2025

5  out of  5
rating by John Bartkowski
"I've been with Tim Lucas State Farm for over 15 years and have been very impressed with the service he and his staff provide. Everyone who works there is both capable and considerate. They've been able to address my various insurance needs remarkably well."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"